Know Before You Go

Know Before You Go: Charlotte FC vs Pumas UNAM | Tuesday, August 4, 8:00 PM 

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MATCHDAY TIMELINE

Parking Lots Open: 12:00 p.m.

Ticket Office: 4:00 p.m.

Supporters Tailgate: 4:00 p.m.
Located at 703 McNinch St

Team Store: 6:30 p.m.
Access from inside the stadium only

STM Early Entry: 6:30 p.m.
Available only at the Blue Cross NC East Gate
Only Season Ticket Members will be granted entry before 7:00 p.m.

Gates Open: 7:00 p.m.

Supporters March: 7:00 p.m.

Warm-Ups: 7:30 p.m.

Pre-Match Show: 7:50 p.m. - Be in your seats early for the party!

  • National Anthem: The tradition continues; join the Supporters in singing the National Anthem.

Kickoff: 8:10 p.m.

Please have your mobile ticket ready to display upon entry to your seats.

PRE-MATCH ENTERTAINMENT

PRE-MATCH ENTERTAINMENT

Be in your seats by 12:45 P.M. to watch the pre-match show and the latest rendition of our opening video, The Queen Has Returned!

Coronation: Chris Brown

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National Anthem: Deidrea Pavlin

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Color Guard: South Rowan High School JROTC

FAN ACTIVITIES

Head to the Ally tent on Legends Row for a patch giveaway, interactive soccer activities, candy, and ShutterBooth photo opportunity.

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Stop by the Modelo tent on Legends Row or the Modelo concourse bar in Sections 134-135 for free samples.

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The KIA tent on the corner of Mint & Graham Street will have a hat and keychain giveaway.

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Get 40% OFF headwear, hardgoods, and select apparel at the Team Store at Bank of America Stadium on matchday.

MATCHDAY CONCESSION SPECIALS

120 Hot Dog Stand:

  • Crystal Lake Dog: All-beef Hot Dog, Sauerkraut, Mustard

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122 Queen City Eatery:

  • Nightmare on Mint Street Burger: Double Patty, American Cheese, Special Sauce, Homemade Pickles

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325 Concession Stand:

  • Crystal Lake Dog: All-beef Hot Dog, Sauerkraut, Mustard

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326 Culinary Corner:

  • Cuban Rice Bowl: Citrus Pork, Black Beans, Yellow Rice, Pickled Onions, Plantains, Garlic-lime Slaw

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335 Concession Stand:

  • Crystal Lake Dog: All-beef Hot Dog, Sauerkraut, Mustard

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Signature Cocktails (300 Level):

  • Specialty Cocktails

    • Blue Lightning FC and The Queen Charlotte

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Bar 334 - Dirty Sodas

ROAD CLOSURES AND TRAFFIC ALERT

Please plan accordingly, as there is an expected increase in traffic in and around the Uptown Charlotte area due to other events occurring.

The roadways and intersections around Truist Field will be congested due to the Charlotte Knights having a home game that begins at 7:04 p.m.

LOOKING FOR MATCHDAY PARKING?

Parking is available for purchase ahead of matchday, as well as on matchday. View parking options below.

MOBILE TICKETS

MOBILE TICKETS

All entry points into Bank of America Stadium will allow you to conveniently tap to enter via your mobile wallet or scan the barcode in your Charlotte FC app.

All users, both PSL holders and single-match ticket buyers, can access and manage their tickets through the official Charlotte FC app. For your check-in experience to be as smooth as possible, please access your tickets prior to arrival and be prepared to show your mobile ticket at the gate.

REMINDER: Download the Charlotte FC app on your phone/tablet and ensure it's updated to the current version.

CHARLOTTE FC REWARDS

CHARLOTTE FC REWARDS

Season Ticket Members: Check in on the app on matchday to redeem your points!

Please note, an app update is required to access Charlotte FC Rewards. Make sure you're on the most up-to-date version of your app.

Clear Bag Policy

To ensure that all fans have a safe and enjoyable visit to Bank of America Stadium, the club enforces a clear bag policy. Approved items may be placed in transparent plastic, vinyl, or PVC bags no larger than 12" x 6" x 12" or purses, bags, fanny packs, belt bags, or clutches no larger than 4.5" x 6.5".

Please email tickets@charlottefootballclub.com if you need special permission for a medical bag to be permitted inside the stadium.

FAN BEHAVIOR

WE STRIVE TO CREATE THE MOST ELECTRIC HOME ATMOSPHERE IN MLS.
WE ENCOURAGE YOU TO CELEBRATE GOALS WITH THE UTMOST ENERGY & PASSION. AS AN IMPORTANT REMINDER:
THROWING ANY OBJECT RESULTS IN EJECTION.
DRINK RESPONSIBLY. CELEBRATE RESPECTFULLY.

SENSORY INCLUSION PROGRAM

Bank of America Stadium has partnered with KultureCity to become Sensory Inclusive Certified. Sensory kits are available for checkout at all Guest Relations Booths. Guests can also download the free KultureCity App to view what sensory features are available and access a visual preview of what to expect while enjoying a visit to Bank of America Stadium.

CHECK OUT FASTER IN THE TEAM STORE

CHECK OUT FASTER IN THE TEAM STORE

We are happy to announce that the Bank of America Stadium Team Store is now operating with RFID technology. This technology will improve, speed up, and elevate the in-venue shopping experience for fans on game days. Come in and try it out!

WEATHER ALERT

With inclement weather in Charlotte during spring and summer, please stay alert throughout the matchday and near match time. If lightning is detected within an 8-mile radius of Bank of America Stadium, the venue will enter a Seek Cover protocol. Click below to learn more about out weather policy.

CHAT WITH US

CHAT WITH US

Do you have any questions about your CLTFC experience, including ticketing, venue policies and amenities, parking and more? Click below to chat with CLTFC's virtual assistan.